DSI WebApp

Customer/Point of Contact:

Guam Insurance Adjusters
Bridget Bagiac (671-472-6341)

Scheduled Date/Time:

12/17/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GIA0.6008: Guam Insurance Adjusters - Service Contract (09/01/19 - 08/31/2020)

Rates:

Guam Insurance Adjusters - Service Contract [TOTAL ANNUAL HOURS: 48]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Bridget Bagiac

Date Signed:

12/17/2019

Troubleshoot Timeclock.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Biometric timeclock. unable to communicate with device via network. reset and reconfigure network settings on timeclock but still no communication. tested with direct USB connection and issue still persists. DSI will provide GIA a quote for replacement timeclock.	Kevin Hsueh	12/17/2019 01:39 pm	12/17/2019 02:33 pm	00:54

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/19/2019 11:47 am	Updated status to Closed	Jessica L.
12/18/2019 04:42 pm	Updated status to Submitted for Invoicing	Chu H.
12/18/2019 04:42 pm	Approved.	Chu H.
12/18/2019 04:42 pm	Updated status to Submitted for Invoicing	Chu H.
12/18/2019 04:42 pm	Approved.	Chu H.
12/17/2019 02:36 pm	Updated status to Pending Approval	Kevin H.
12/17/2019 02:36 pm	Service Completed	Kevin H.
12/17/2019 04:36 am	Updated billable hours to: 01.00	Kevin H.
12/17/2019 02:35 pm	Check-out 12/17/2019 02:33 pm	Kevin H.
12/17/2019 02:35 pm	Updated status to Service Completed	Kevin H.
12/17/2019 02:31 pm	Customer Signature Posted	Kevin H.
12/17/2019 01:55 pm	Arrived 12/17/2019 01:55 pm	Kevin H.
12/17/2019 01:40 pm	Check-in 12/17/2019 01:39 pm	Kevin H.
12/17/2019 12:06 pm	Updated status to Scheduled	Kevin H.
12/17/2019 12:06 pm	Assigned: Kevin Hsueh	Kevin H.
12/17/2019 12:06 pm	Created workorder.	Kevin H.

Filename
W37120