DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

01/28/2020, 10:47 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Rose

Date Signed:

01/28/2020

Troubleshoot Mr. Webbers workstation

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webber reported his outlook client does not open properly. Login to workstation and restart. login after reboot and open outlook client successfully. Attempt to contact Mr. Webber but no answer, was advised he is off island. sent a separate email to Mr. Webber to advise and for him to try remote access again	Kevin Hsueh	01/28/2020 10:49 am	01/28/2020 11:47 am	00:58

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
01/28/2020 04:03 pm	Updated status to Closed	Jessica L.
01/28/2020 03:40 pm	Updated status to Submitted for Invoicing	Chu H.
01/28/2020 03:40 pm	Approved.	Chu H.
01/28/2020 11:49 am	Updated status to Pending Approval	Kevin H.
01/28/2020 11:49 am	Service Completed	Kevin H.
01/28/2020 01:49 am	Updated billable hours to: 01.00	Kevin H.
01/28/2020 11:48 am	Check-out 01/28/2020 11:47 am	Kevin H.
01/28/2020 11:48 am	Updated status to Service Completed	Kevin H.
01/28/2020 11:11 am	Customer Signature Posted	Kevin H.
01/28/2020 10:59 am	Arrived 01/28/2020 10:59 am	Kevin H.
01/28/2020 10:49 am	Check-in 01/28/2020 10:49 am	Kevin H.
01/28/2020 10:47 am	Updated status to Scheduled	Kevin H.
01/28/2020 10:47 am	Assigned: Kevin Hsueh	Kevin H.
01/28/2020 10:47 am	Created workorder.	Kevin H.

Filename
W37196