DSI WebApp

W37801 Closed

Customer/Point of Contact:

University of Guam
Andrew Guihama (+1 (671) 735-2640)

Scheduled Date/Time:

09/15/2020, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.0109: Warranty Support 2020

Rates:

Warranty Support 2020 : $0.00 / hour

Remaining Hours:

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Andrew Guihama

Date Signed:

09/15/2020

Work Requested

Troubleshoot Thermal Scanners

Work Requested by: Andrew Guihama

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Thermal Scanner (office of IT) needs to be reregistered. Thermal Scanner (SBPA) needs to be troubleshooted as it does not scan. brought both back to DSI to troubleshoot

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Thermal Scanner (office of IT) needs to be reregistered. Thermal Scanner (SBPA) needs to be troubleshooted as it does not scan. brought both back to DSI to troubleshoot	Kevin Hsueh	09/15/2020 02:13 pm	09/15/2020 02:40 pm	00:27

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/16/2020 11:30 am	Updated status to Closed	Jessica L.
09/16/2020 11:23 am	Updated status to Submitted for Invoicing	Chu H.
09/16/2020 11:23 am	Approved.	Chu H.
09/15/2020 02:44 pm	Updated status to Pending Approval	Kevin H.
09/15/2020 02:44 pm	Service Completed	Kevin H.
09/15/2020 02:41 pm	Check-out 09/15/2020 02:40 pm	Kevin H.
09/15/2020 02:41 pm	Work Order Tasks Added	Kevin H.
09/15/2020 02:41 pm	Updated status to Service Completed	Kevin H.
09/15/2020 02:32 pm	Customer Signature Posted	Kevin H.
09/15/2020 02:13 pm	Arrived 09/15/2020 02:13 pm	Kevin H.
09/15/2020 02:13 pm	Check-in 09/15/2020 02:13 pm	Kevin H.
09/15/2020 11:55 am	Updated status to Scheduled	Kevin H.
09/15/2020 11:55 am	Assigned: Kevin Hsueh	Kevin H.
09/15/2020 11:55 am	Created workorder.	Kevin H.

Attachments 1

Filename
W37801

Work Orders