DSI WebApp

W37838 Closed

Customer/Point of Contact:

University of Guam
Lynn

Scheduled Date/Time:

09/25/2020, 01:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

DSIG.0109: Warranty Support 2020

Rates:

Warranty Support 2020 : $0.00 / hour

Remaining Hours:

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Lynn

Date Signed:

09/25/2020

Work Requested

School of Health (Science building) thermal scanner showing "retest" call 735-2650 before entering building

Work Requested by: Lynn

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Staff were scanning too far away from scanner. Showed them the distance to get an accurate scan. Ran tests with several staff and all tests showed normal temperature.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Staff were scanning too far away from scanner. Showed them the distance to get an accurate scan. Ran tests with several staff and all tests showed normal temperature.	Elser Edward	09/25/2020 12:40 pm	09/25/2020 01:23 pm	00:43

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
09/26/2020 02:07 pm	Updated status to Closed	Jessica L.
09/25/2020 05:02 pm	Updated status to Submitted for Invoicing	Chu H.
09/25/2020 05:02 pm	Approved.	Chu H.
09/25/2020 01:30 pm	Updated status to Pending Approval	Elser E.
09/25/2020 01:30 pm	Service Completed	Elser E.
09/25/2020 01:29 pm	Check-out 09/25/2020 01:23 pm	Elser E.
09/25/2020 01:29 pm	Work Order Tasks Added	Elser E.
09/25/2020 01:29 pm	Updated status to Service Completed	Elser E.
09/25/2020 01:22 pm	Customer Signature Posted	Elser E.
09/25/2020 01:05 pm	Arrived 09/25/2020 01:05 pm	Elser E.
09/25/2020 12:40 pm	Check-in 09/25/2020 12:40 pm	Elser E.
09/24/2020 05:17 pm	Modified workorder.	Kylene H.
09/24/2020 05:17 pm	Updated scheduled date/time from 09/24/2020 02:00 pm to: 09/25/2020 01:00 pm	Kylene H.
09/24/2020 05:17 pm	Updated Estimated Service Time (hrs) to	Kylene H.
09/23/2020 03:42 pm	Updated status to Scheduled	Kylene H.
09/23/2020 03:42 pm	Assigned: Elser Edward	Kylene H.
09/23/2020 03:42 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W37838

Work Orders