W37843   Invoiced

09/24/2020, 10:00 am   
Onsite
Normal
DSIG.4055: Standard Service 2020
Standard Service Rate 2020 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Nicholas Moore
09/24/2020
029320

Work Requested

Setup IT&E Internet connection on SonicWALL. Install SonicWALL NetExtender SSL VPN.
Work Requested by: Nicholas Moore

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Install Sentinel One on 2 new workstations and 2 laptops. Install and setup SonicWALL netextender on 3 laptops. test connect to SSL VPN successful. Download and install Citrix program on Jasmines workstation. Work with IT&E to connect new internet service to Sonicwall using static IP. work with IT&E to reset uniteklm@ite.net password. verified emails are syncing after password reset.
Work Completed Technician Check-in Check-out Actual Hrs
1 Install Sentinel One on 2 new workstations and 2 laptops. Install and setup SonicWALL netextender on 3 laptops. test connect to SSL VPN successful. Download and install Citrix program on Jasmines workstation. Work with IT&E to connect new internet service to Sonicwall using static IP. work with IT&E to reset uniteklm@ite.net password. verified emails are syncing after password reset. Kevin Hsueh
09/24/2020 09:56 am 09/24/2020 11:09 am 01:13

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
09/26/2020 02:13 pm Updated status to Invoiced Jessica L.
09/25/2020 04:59 pm Updated status to Submitted for Invoicing Chu H.
09/25/2020 04:59 pm Approved. Chu H.
09/24/2020 11:11 am Updated status to Pending Approval Kevin H.
09/24/2020 11:11 am Service Completed Kevin H.
09/24/2020 11:11 am Check-out 09/24/2020 11:09 am Kevin H.
09/24/2020 11:11 am Work Order Tasks Added Kevin H.
09/24/2020 11:11 am Updated status to Service Completed Kevin H.
09/24/2020 11:06 am Customer Signature Posted Kevin H.
09/24/2020 09:56 am Arrived 09/24/2020 09:56 am Kevin H.
09/24/2020 09:56 am Check-in 09/24/2020 09:56 am Kevin H.
09/24/2020 08:46 am Updated status to Scheduled Kevin H.
09/24/2020 08:46 am Assigned: Kevin Hsueh Kevin H.
09/24/2020 08:46 am Created workorder. Kevin H.

Attachments 1

Filename
W37843