DSI WebApp

W38499 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

05/25/2021, 11:45 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6007: Micronesian Divers Association - Service Contract 2021

Rates:

Micronesian Divers Association - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Mr. Webber's Email issue.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mr. Webber reported his gmail account emails are not moving to his mda account inbox. Check outlook settings and noticed rule to move gmail account emails to mda account inbox is no longer present. Re-create rule and run rule successfully. Test send emails to leepwebber@gmail.com and confirmed email moves automatically to lee@mdaguam.com inbox. Disable MS Office 365 updates.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webber reported his gmail account emails are not moving to his mda account inbox. Check outlook settings and noticed rule to move gmail account emails to mda account inbox is no longer present. Re-create rule and run rule successfully. Test send emails to leepwebber@gmail.com and confirmed email moves automatically to lee@mdaguam.com inbox. Disable MS Office 365 updates.	Kevin Hsueh	05/25/2021 11:45 am	05/25/2021 12:15 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
05/28/2021 01:35 pm	Updated status to Closed	Jessica L.
05/28/2021 11:28 am	Updated status to Submitted for Invoicing	Chu H.
05/28/2021 11:28 am	Approved.	Chu H.
05/25/2021 12:12 pm	No Signature: Remote Support	Kevin H.
05/25/2021 12:12 pm	Updated status to Pending Approval	Kevin H.
05/25/2021 12:12 pm	Service Completed	Kevin H.
05/25/2021 12:11 pm	Check-out 05/25/2021 12:15 pm	Kevin H.
05/25/2021 12:11 pm	Work Order Tasks Added	Kevin H.
05/25/2021 12:11 pm	Updated status to Service Completed	Kevin H.
05/25/2021 12:09 pm	Check-in 05/25/2021 11:45 am	Kevin H.
05/25/2021 12:09 pm	Updated status to Scheduled	Kevin H.
05/25/2021 12:09 pm	Assigned: Kevin Hsueh	Kevin H.
05/25/2021 12:09 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38499

Work Orders