DSI WebApp

W38602 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

07/07/2021, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6007: Micronesian Divers Association - Service Contract 2021

Rates:

Micronesian Divers Association - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot WiFi issue.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Linksys WiFi Router. Unable to connect to WiFi. Unable to login to router, router not responsive. Proceed to factory reset router. Router factory reset but still unable to access router management console. Noted several network time out while connected to the router via ethernet line. Advised Mr. Webber that a new router will need to be procured.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Linksys WiFi Router. Unable to connect to WiFi. Unable to login to router, router not responsive. Proceed to factory reset router. Router factory reset but still unable to access router management console. Noted several network time out while connected to the router via ethernet line. Advised Mr. Webber that a new router will need to be procured.	Kevin Hsueh	07/07/2021 02:42 pm	07/07/2021 03:42 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/08/2021 05:00 pm	Updated status to Closed	Jessica L.
07/08/2021 07:29 am	Updated status to Submitted for Invoicing	Chu H.
07/08/2021 07:29 am	Approved.	Chu H.
07/07/2021 04:35 pm	No Signature: Unable to access WebApp while onsite.	Kevin H.
07/07/2021 04:35 pm	Updated status to Pending Approval	Kevin H.
07/07/2021 04:35 pm	Service Completed	Kevin H.
07/07/2021 04:34 pm	Check-out 07/07/2021 03:42 pm	Kevin H.
07/07/2021 04:34 pm	Work Order Tasks Added	Kevin H.
07/07/2021 04:34 pm	Updated status to Service Completed	Kevin H.
07/07/2021 02:42 pm	Arrived 07/07/2021 02:42 pm	Kevin H.
07/07/2021 02:42 pm	Check-in 07/07/2021 02:42 pm	Kevin H.
07/07/2021 02:30 pm	Updated status to Scheduled	Kevin H.
07/07/2021 02:30 pm	Assigned: Kevin Hsueh	Kevin H.
07/07/2021 02:30 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W38602

Work Orders