W38683   Invoiced

Unitek Environmental
Jeanette Meno
08/11/2021, 01:30 pm   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Jason Soliva
Yes
Jean Meno
08/12/2021
029995

Work Requested

Scan laptop and hard drive for viruses.
Work Requested by: Jeanette Meno

Items Dropped Off 1

Item Serial Number Notes
1 Lenovo Laptop with charger and external hard drive

Work Completed 2

Summary of Tasks

Deliver laptop to Unitek and setup laptop in Jean's office. Test network access ok. Test access to External HDDs ok.
Work Completed Technician Check-in Check-out Actual Hrs
1 Run Sentinel One EDR and Malwarebytes scan on Lenovo Laptop and confirmed both scans reported zero (0) infections detected. Run Sentinel One EDR and Malwarebytes scan on external HDD and confirmed both scans reported zero (0) infections detected. Laptop will be delivered back to Unitek tomorrow morning to troubleshoot any peripheral hardware issues onsite. Kevin Hsueh
08/11/2021 01:30 pm 08/11/2021 02:30 pm 01:00
2 Deliver laptop to Unitek and setup laptop in Jean's office. Test network access ok. Test access to External HDDs ok. Kevin Hsueh
08/12/2021 08:46 am 08/12/2021 09:30 am 00:44

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 21

Date/Time Comment Tech
08/12/2021 03:09 pm Updated status to Invoiced Jessica L.
08/12/2021 12:23 pm Updated status to Submitted for Invoicing Chu H.
08/12/2021 12:23 pm Approved. Chu H.
08/12/2021 09:31 am Updated status to Pending Approval Kevin H.
08/12/2021 09:31 am Service Completed Kevin H.
08/12/2021 09:30 am Check-out 08/12/2021 09:30 am Kevin H.
08/12/2021 09:30 am Work Order Tasks Added Kevin H.
08/12/2021 09:30 am Updated status to Service Completed Kevin H.
08/12/2021 09:27 am Customer Signature Posted Kevin H.
08/12/2021 08:46 am Check-in 08/12/2021 08:46 am Kevin H.
08/11/2021 03:02 pm Check-out 08/11/2021 02:30 pm Kevin H.
08/11/2021 03:02 pm Updated status to In Progress Kevin H.
08/11/2021 01:38 pm Check-in 08/11/2021 01:30 pm Kevin H.
08/11/2021 01:37 pm Modified workorder. Kevin H.
08/11/2021 01:37 pm Updated scheduled date/time from 08/11/2021 10:51 am to: 08/11/2021 01:30 pm Kevin H.
08/11/2021 01:37 pm Updated status to Scheduled Kevin H.
08/11/2021 01:37 pm Updated Estimated Service Time (hrs) to Kevin H.
08/11/2021 10:53 am Added customer equipment. Jason S.
08/11/2021 10:53 am Updated status to Pending Schedule Jason S.
08/11/2021 10:53 am Assigned: Kevin Hsueh Jason S.
08/11/2021 10:53 am Created workorder. Jason S.