W38808   Invoiced

10/01/2021, 02:00 pm   
Inhouse
Normal
DSIG.4059: DSI Standard Service 2021
Standard Service Rate 2021 [TOTAL ANNUAL HOURS: 2]
2
0
Crystal Marasigan
Yes
Anna Clark
10/04/2021
030142

Work Requested

Install SSD for Anna's workstation. Setup 2 new Lenovo Laptops.
Work Requested by: Anna Clark

Items Dropped Off 4

Item Serial Number Notes
1 Asus Tower G4PDCG001CUX
2 HP Laptop CND8311SM8 Cord is included
3 Lenovo Laptop PF2PDWTY Came in original box
4 Lenovo laptop PF2QHCG1 Came in original box

Work Completed 2

Summary of Tasks

Deliver and setup Annas workstation. Test login with Anna successfully. Deliver and setup lenovo laptops for Ben and John. Setup Brad's new lenovo workstation. Activate MS Office 365 on 2 lenovo laptops and 1 lenovo workstation.
Work Completed Technician Check-in Check-out Actual Hrs
1 Anna's Workstation: Clone HDD to new SSD. Install SSD and confirmed workstation boots to windows. Setup 2 new Lenovo laptops. Copy Ben's profile data from original HP laptop to new Lenovo laptop. Kevin Hsueh
10/01/2021 02:00 pm 10/01/2021 04:00 pm 02:00
2 Deliver and setup Annas workstation. Test login with Anna successfully. Deliver and setup lenovo laptops for Ben and John. Setup Brad's new lenovo workstation. Activate MS Office 365 on 2 lenovo laptops and 1 lenovo workstation. Kevin Hsueh
10/04/2021 01:30 pm 10/04/2021 04:07 pm 02:37

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 1TB 2.5" SSD New 1 289.00 289.00
TOTAL ($)   289.00

Comments For Internal Use only. 22

Date/Time Comment Tech
10/05/2021 04:18 pm Updated status to Invoiced Jessica L.
10/05/2021 11:53 am Updated status to Submitted for Invoicing Chu H.
10/05/2021 11:53 am Approved. Chu H.
10/04/2021 04:10 pm Updated status to Pending Approval Kevin H.
10/04/2021 04:10 pm Service Completed Kevin H.
10/04/2021 04:08 pm Check-out 10/04/2021 04:07 pm Kevin H.
10/04/2021 04:08 pm Work Order Tasks Added Kevin H.
10/04/2021 04:08 pm Updated status to Service Completed Kevin H.
10/04/2021 04:06 pm Customer Signature Posted Kevin H.
10/04/2021 01:33 pm Check-in 10/04/2021 01:30 pm Kevin H.
10/04/2021 08:36 am Check-out 10/01/2021 04:00 pm Kevin H.
10/04/2021 08:36 am Updated status to In Progress Kevin H.
10/01/2021 03:54 pm Check-in 10/01/2021 02:00 pm Kevin H.
10/01/2021 03:53 pm Modified workorder. Kevin H.
10/01/2021 03:53 pm Updated scheduled date/time from 10/01/2021 01:26 pm to: 10/01/2021 02:00 pm Kevin H.
10/01/2021 03:53 pm Updated status to Scheduled Kevin H.
10/01/2021 03:53 pm Updated Estimated Service Time (hrs) to Kevin H.
10/01/2021 03:53 pm Work requested modified- Install SSD for Anna's workstation. Setup 2 new Lenovo Laptops. Kevin H.
10/01/2021 01:52 pm Added customer equipment. Crystal M.
10/01/2021 01:52 pm Updated status to Pending Schedule Crystal M.
10/01/2021 01:52 pm Assigned: Kevin Hsueh Crystal M.
10/01/2021 01:52 pm Created workorder. Crystal M.