W38874   Closed

11/03/2021, 01:30 pm   
Onsite
Normal
DSIG.3001: 3CX Hosted Services
3CX Hosted Services [TOTAL MONTHLY HOURS: 4]
0
1
Kevin Hsueh
Yes
John Santos
11/03/2021

Work Requested

Troubleshoot 3CX SBC. SBC down.
Work Requested by: John Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

3CX SBC (Raspberry Pi) stuck in recovery mode. Login to 3CX SBC and reboot. Confirmed 3CX SBC successfully booted with no recovery mode and 3CX SBC is registered. Confirmed extensions 501, 502, 503, and 504 are registered. Perform test calls successfully.
Work Completed Technician Check-in Check-out Actual Hrs
1 3CX SBC (Raspberry Pi) stuck in recovery mode. Login to 3CX SBC and reboot. Confirmed 3CX SBC successfully booted with no recovery mode and 3CX SBC is registered. Confirmed extensions 501, 502, 503, and 504 are registered. Perform test calls successfully. Kevin Hsueh
11/03/2021 01:30 pm 11/03/2021 01:49 pm 00:19

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/04/2021 04:12 pm Updated status to Closed Jessica L.
11/03/2021 06:10 pm Updated status to Submitted for Invoicing Chu H.
11/03/2021 06:10 pm Approved. Chu H.
11/03/2021 01:51 pm Updated status to Pending Approval Kevin H.
11/03/2021 01:51 pm Service Completed Kevin H.
11/03/2021 01:50 pm Check-out 11/03/2021 01:49 pm Kevin H.
11/03/2021 01:50 pm Work Order Tasks Added Kevin H.
11/03/2021 01:50 pm Updated status to Service Completed Kevin H.
11/03/2021 01:42 pm Customer Signature Posted Kevin H.
11/03/2021 01:41 pm Arrived 11/03/2021 01:30 pm Kevin H.
11/03/2021 01:41 pm Check-in 11/03/2021 01:30 pm Kevin H.
11/03/2021 01:20 pm Updated status to Scheduled Kevin H.
11/03/2021 01:20 pm Assigned: Kevin Hsueh Kevin H.
11/03/2021 01:20 pm Created workorder. Kevin H.

Attachments 1

Filename
W38874