W39112   Invoiced

01/31/2022, 04:16 pm   
Inhouse
Normal
EMI0.4002: EMI - 1TB Hard Drive Install
EMI - 1TB Hard Drive Install [TOTAL ANNUAL HOURS: 3]
3
0
Crystal Marasigan
Yes
Bella
02/07/2022
030400

Work Requested

Troubleshoot ACPACC Workstation. NOTE: Workstation CD Drive plastic casing was damaged when system was dropped off.
Work Requested by: Cynthia Moises

Items Dropped Off 1

Item Serial Number Notes
1 Dell Optiplex 745 3FSMN1S No cord included

Work Completed 2

Summary of Tasks

Deliver and setup workstation at EMI. Add workstation to EMI domain. Manually map all network drives. Test access ACCPAC with Bella successfully. Test print to Epson (parallel port) successfully. ACCPAC is up. DSI to provide quotation for new server, workstations, and QuickBooks.
Work Completed Technician Check-in Check-out Actual Hrs
1 Original 500GB HDD was damaged and system does not boot up. Install new 1TB HDD and reinstall Windows XP Pro. Kevin Hsueh
02/04/2022 04:00 pm 02/04/2022 05:00 pm 01:00
2 Deliver and setup workstation at EMI. Add workstation to EMI domain. Manually map all network drives. Test access ACCPAC with Bella successfully. Test print to Epson (parallel port) successfully. ACCPAC is up. DSI to provide quotation for new server, workstations, and QuickBooks. Kevin Hsueh
02/07/2022 01:49 pm 02/07/2022 03:00 pm 01:11

Parts and Materials 1

Item Serial Number Condition Qty Price Amount
1 1TB 3.5" SATA HDD New 1 178.00 178.00
TOTAL ($)   178.00

Comments For Internal Use only. 22

Date/Time Comment Tech
02/09/2022 09:54 am Updated status to Invoiced Jessica L.
02/07/2022 06:14 pm Updated status to Submitted for Invoicing Chu H.
02/07/2022 06:14 pm Approved. Chu H.
02/07/2022 03:38 pm Updated status to Pending Approval Kevin H.
02/07/2022 03:38 pm Service Completed Kevin H.
02/07/2022 03:37 pm Check-out 02/07/2022 03:00 pm Kevin H.
02/07/2022 03:37 pm Work Order Tasks Added Kevin H.
02/07/2022 03:37 pm Updated status to Service Completed Kevin H.
02/07/2022 02:37 pm Customer Signature Posted Kevin H.
02/07/2022 01:50 pm Check-in 02/07/2022 01:49 pm Kevin H.
02/07/2022 01:44 pm Check-out 02/04/2022 05:00 pm Kevin H.
02/07/2022 01:44 pm Updated status to In Progress Kevin H.
02/07/2022 01:44 pm Check-in 02/04/2022 04:00 pm Kevin H.
02/04/2022 04:47 pm Modified workorder. Kevin H.
02/04/2022 04:47 pm Rates modified to EMI - 1TB Hard Drive Install: $0.00 Kevin H.
02/04/2022 04:47 pm Updated Estimated Service Time (hrs) to Kevin H.
01/31/2022 05:01 pm Work requested modified- Troubleshoot ACPACC Workstation. NOTE: Workstation CD Drive plastic casing was damaged when system was dropped off. Kevin H.
01/31/2022 04:30 pm Work requested modified- Troubleshoot ACPACC Workstation Kevin H.
01/31/2022 04:21 pm Added customer equipment. Crystal M.
01/31/2022 04:21 pm Updated status to Pending Schedule Crystal M.
01/31/2022 04:21 pm Assigned: Kevin Hsueh Crystal M.
01/31/2022 04:21 pm Created workorder. Crystal M.