DSI WebApp

W39230 Invoiced

Customer/Point of Contact:

Island Certs Corporation
Brittany Duenas (1-671-653-5501)

Scheduled Date/Time:

03/21/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4063: DSI Standard Service 2022

Rates:

DSI Standard Service 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Brittany Duenas

Date Signed:

03/21/2022

Invoice Number:

030486

Work Requested

Troubleshoot network issues.

Work Requested by: Brittany Duenas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Site vist to check network slowness. Perform several tests and confirmed WiFi slowness is due to the distance of the computers. WiFi runs fast next to server room. Test wired connection directly from Router and confirmed speeds are fine. Noted network switch is 100Mbps. DSI to provide a quote for a new WiFi access point Gigabit switch and cabling for 2 new cables (materials and labor).

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Site vist to check network slowness. Perform several tests and confirmed WiFi slowness is due to the distance of the computers. WiFi runs fast next to server room. Test wired connection directly from Router and confirmed speeds are fine. Noted network switch is 100Mbps. DSI to provide a quote for a new WiFi access point Gigabit switch and cabling for 2 new cables (materials and labor).	Kevin Hsueh	03/21/2022 02:00 pm	03/21/2022 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
03/21/2022 04:22 pm	Updated status to Invoiced	Jessica L.
03/21/2022 04:02 pm	Updated status to Submitted for Invoicing	Chu H.
03/21/2022 04:02 pm	Approved.	Chu H.
03/21/2022 03:20 pm	Updated status to Pending Approval	Kevin H.
03/21/2022 03:20 pm	Service Completed	Kevin H.
03/21/2022 03:18 pm	Check-out 03/21/2022 03:00 pm	Kevin H.
03/21/2022 03:18 pm	Work Order Tasks Added	Kevin H.
03/21/2022 03:18 pm	Updated status to Service Completed	Kevin H.
03/21/2022 03:13 pm	Customer Signature Posted	Kevin H.
03/21/2022 03:13 pm	Customer Signature Posted	Kevin H.
03/21/2022 01:52 pm	Arrived 03/21/2022 01:52 pm	Kevin H.
03/21/2022 01:52 pm	Check-in 03/21/2022 01:51 pm	Kevin H.
03/21/2022 01:29 pm	Updated status to Scheduled	Kevin H.
03/21/2022 01:29 pm	Assigned: Kevin Hsueh	Kevin H.
03/21/2022 01:29 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39230

Work Orders