DSI WebApp

W39410 Closed

Customer/Point of Contact:

Micronesian Divers Association
Raquel Brion (1-671-477-7253)

Scheduled Date/Time:

05/24/2022, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6008: Micronesian Divers Association - Service Contract 2022

Rates:

Micronesian Divers Association - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Raquel Biron

Date Signed:

05/24/2022

Work Requested

Troubelshoot QuickBooks export to Excel issues

Work Requested by: Raquel Brion

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Quickbooks unable to export to excel. MS Office 365 64 bit in use. Per QuickBooks KB, Office 365 32 bit is needed. Download and install MS Office 365 32 bit and confirmed QuickBooks can now export to Excel. MDASRV requires a reboot. DSI to reboot this evening.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Quickbooks unable to export to excel. MS Office 365 64 bit in use. Per QuickBooks KB, Office 365 32 bit is needed. Download and install MS Office 365 32 bit and confirmed QuickBooks can now export to Excel. MDASRV requires a reboot. DSI to reboot this evening.	Kevin Hsueh	05/24/2022 09:59 am	05/24/2022 10:44 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/27/2022 10:50 am	Updated status to Closed	Jessica L.
05/26/2022 10:00 am	Updated status to Submitted for Invoicing	Chu H.
05/26/2022 10:00 am	Approved.	Chu H.
05/24/2022 10:49 am	Updated status to Pending Approval	Kevin H.
05/24/2022 10:49 am	Service Completed	Kevin H.
05/24/2022 10:45 am	Check-out 05/24/2022 10:44 am	Kevin H.
05/24/2022 10:45 am	Work Order Tasks Added	Kevin H.
05/24/2022 10:45 am	Updated status to Service Completed	Kevin H.
05/24/2022 10:41 am	Customer Signature Posted	Kevin H.
05/24/2022 09:59 am	Arrived 05/24/2022 09:59 am	Kevin H.
05/24/2022 09:59 am	Check-in 05/24/2022 09:59 am	Kevin H.
05/24/2022 09:37 am	Updated status to Scheduled	Kevin H.
05/24/2022 09:37 am	Assigned: Kevin Hsueh	Kevin H.
05/24/2022 09:37 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39410

Work Orders