DSI WebApp

W39476 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

06/10/2022, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6008: Micronesian Divers Association - Service Contract 2022

Rates:

Micronesian Divers Association - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Update SonicWALL junk store settings. Troubleshoot Mr. Webber's Gmail account on his iPhone.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

add additional domain names and email addresses to SonicWALL AntiSpam whitelist. Mr. Webber's gmail account not able to connect to smtp.google.com. reconfigure gmail account and reenter password. Confirmed gmail account is now synced. confirmed Mr. Webber can send emails from his gmail account to mdaguam.com account with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	add additional domain names and email addresses to SonicWALL AntiSpam whitelist. Mr. Webber's gmail account not able to connect to smtp.google.com. reconfigure gmail account and reenter password. Confirmed gmail account is now synced. confirmed Mr. Webber can send emails from his gmail account to mdaguam.com account with no issues.	Kevin Hsueh	06/10/2022 08:30 am	06/10/2022 09:09 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
06/13/2022 09:34 am	Updated status to Closed	Jessica L.
06/12/2022 07:24 pm	Updated status to Submitted for Invoicing	Chu H.
06/12/2022 07:24 pm	Approved.	Chu H.
06/10/2022 09:12 am	No Signature:	Kevin H.
06/10/2022 09:12 am	Updated status to Pending Approval	Kevin H.
06/10/2022 09:12 am	Service Completed	Kevin H.
06/10/2022 09:11 am	Check-out 06/10/2022 09:09 am	Kevin H.
06/10/2022 09:11 am	Work Order Tasks Added	Kevin H.
06/10/2022 09:11 am	Updated status to Service Completed	Kevin H.
06/10/2022 09:09 am	Check-in 06/10/2022 08:30 am	Kevin H.
06/10/2022 09:08 am	Updated status to Scheduled	Kevin H.
06/10/2022 09:08 am	Assigned: Kevin Hsueh	Kevin H.
06/10/2022 09:08 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39476

Work Orders