DSI WebApp

W39548 Closed

Customer/Point of Contact:

Micronesian Divers Association
Raquel Brion (1-671-477-7253)

Scheduled Date/Time:

07/11/2022, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6008: Micronesian Divers Association - Service Contract 2022

Rates:

Micronesian Divers Association - Service Contract 2022 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot print to PDF on timeclock workstation

Work Requested by: Raquel Brion

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Raquel for timeclock workstation. Unable to print to PDF. Adobe not responding. Remove old version of Adobe (Acrobat X) as Adobe Acrobat DC subscription was installed. Perform test print to PDF successfully with Raquel.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Remote Support with Raquel for timeclock workstation. Unable to print to PDF. Adobe not responding. Remove old version of Adobe (Acrobat X) as Adobe Acrobat DC subscription was installed. Perform test print to PDF successfully with Raquel.	Kevin Hsueh	07/11/2022 11:00 am	07/11/2022 11:50 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/12/2022 09:58 am	Updated status to Closed	Jessica L.
07/12/2022 08:39 am	Updated status to Submitted for Invoicing	Chu H.
07/12/2022 08:39 am	Approved.	Chu H.
07/11/2022 11:52 am	No Signature: Remote Support	Kevin H.
07/11/2022 11:52 am	Updated status to Pending Approval	Kevin H.
07/11/2022 11:52 am	Service Completed	Kevin H.
07/11/2022 11:51 am	Check-out 07/11/2022 11:50 am	Kevin H.
07/11/2022 11:51 am	Work Order Tasks Added	Kevin H.
07/11/2022 11:51 am	Updated status to Service Completed	Kevin H.
07/11/2022 11:50 am	Check-in 07/11/2022 11:00 am	Kevin H.
07/11/2022 11:49 am	Updated status to Scheduled	Kevin H.
07/11/2022 11:49 am	Assigned: Kevin Hsueh	Kevin H.
07/11/2022 11:49 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39548

Work Orders