DSI WebApp

W39660 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

08/22/2022, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lee Webber

Date Signed:

08/22/2022

Work Requested

Check external HDDs used for server daily backup.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

check 3 external HDDs for server backup. Confirmed Backup HDD 1 has gone bad. All 3 drives are around the same age and has been used constantly. DSI to provide a quote to MDA to replace all 3 external HDDs for server backup. Troubleshoot CCTV system monitor 2. No display. Reboot CCTV workstation and confirmed both monitors display properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	check 3 external HDDs for server backup. Confirmed Backup HDD 1 has gone bad. All 3 drives are around the same age and has been used constantly. DSI to provide a quote to MDA to replace all 3 external HDDs for server backup. Troubleshoot CCTV system monitor 2. No display. Reboot CCTV workstation and confirmed both monitors display properly.	Kevin Hsueh	08/22/2022 10:52 am	08/22/2022 11:49 am	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/24/2022 02:32 pm	Updated status to Closed	Jessica L.
08/23/2022 05:41 pm	Updated status to Submitted for Invoicing	Chu H.
08/23/2022 05:41 pm	Approved.	Chu H.
08/22/2022 11:52 am	Updated status to Pending Approval	Kevin H.
08/22/2022 11:52 am	Service Completed	Kevin H.
08/22/2022 11:51 am	Check-out 08/22/2022 11:49 am	Kevin H.
08/22/2022 11:51 am	Work Order Tasks Added	Kevin H.
08/22/2022 11:51 am	Updated status to Service Completed	Kevin H.
08/22/2022 11:48 am	Customer Signature Posted	Kevin H.
08/22/2022 11:10 am	Arrived 08/22/2022 11:00 am	Kevin H.
08/22/2022 10:52 am	Check-in 08/22/2022 10:52 am	Kevin H.
08/22/2022 10:49 am	Updated status to Scheduled	Kevin H.
08/22/2022 10:49 am	Assigned: Kevin Hsueh	Kevin H.
08/22/2022 10:49 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39660

Work Orders