DSI WebApp

W39785 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

09/27/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Raquel Biron

Date Signed:

09/27/2022

Work Requested

Setup SonicWALL Global VPN on Raquel's Laptop. Deliver and install MDA Server replacement HDD.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Deliver and install HDD for MDA server. HDD shows it is currently rebuilding. DSI to check for successful rebuild. Setup SonicWALL global vpn client on Raquel's laptop. Test connect to vpn successfully. Check Brother HL-5370DW; dirty print outputs. Noted transfer rollers are covered in toner. Clean trasnfer rollers and paper pickup rollers. Perform test prints. Print output is cleaner but still dirty prints with toner. DSI to provide quote for maintenance kit (rollers and fuser)

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Deliver and install HDD for MDA server. HDD shows it is currently rebuilding. DSI to check for successful rebuild. Setup SonicWALL global vpn client on Raquel's laptop. Test connect to vpn successfully. Check Brother HL-5370DW; dirty print outputs. Noted transfer rollers are covered in toner. Clean trasnfer rollers and paper pickup rollers. Perform test prints. Print output is cleaner but still dirty prints with toner. DSI to provide quote for maintenance kit (rollers and fuser)	Kevin Hsueh	09/27/2022 01:30 pm	09/27/2022 03:05 pm	01:35

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	600GB 15K SAS 3.5" HDD	3SL12CRC	New	1	184.00	184.00
TOTAL ($)						184.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
09/28/2022 01:36 pm	Updated status to Closed	Jessica L.
09/28/2022 11:58 am	Updated status to Submitted for Invoicing	Chu H.
09/28/2022 11:58 am	Approved.	Chu H.
09/27/2022 03:10 pm	Updated status to Pending Approval	Kevin H.
09/27/2022 03:10 pm	Service Completed	Kevin H.
09/27/2022 03:09 pm	Check-out 09/27/2022 03:05 pm	Kevin H.
09/27/2022 03:09 pm	Work Order Tasks Added	Kevin H.
09/27/2022 03:09 pm	Updated status to Service Completed	Kevin H.
09/27/2022 03:01 pm	Customer Signature Posted	Kevin H.
09/27/2022 01:53 pm	Arrived 09/27/2022 01:53 pm	Kevin H.
09/27/2022 01:30 pm	Check-in 09/27/2022 01:30 pm	Kevin H.
09/26/2022 04:51 pm	Updated status to Scheduled	Kevin H.
09/26/2022 04:51 pm	Assigned: Kevin Hsueh	Kevin H.
09/26/2022 04:51 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39785

Work Orders