DSI WebApp

W39805 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

10/04/2022, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Wes

Date Signed:

10/04/2022

Work Requested

Troubleshoot Mr. Webber's email issues. Setup SonicWALL Global VPN for Wes.

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Mr. Webbers iPhone email client move email to folder feature. Move email to folder not remembering the correct folder and Mr. Webber needs to manually find the correct folder. Check and determined this is a new feature implimented by Apple on the most recent Ios update and multiple complaints on forums. Setup SonicWALL global vpn client on Wes's laptop.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Mr. Webbers iPhone email client move email to folder feature. Move email to folder not remembering the correct folder and Mr. Webber needs to manually find the correct folder. Check and determined this is a new feature implimented by Apple on the most recent Ios update and multiple complaints on forums. Setup SonicWALL global vpn client on Wes's laptop.	Kevin Hsueh	10/04/2022 09:55 am	10/04/2022 10:51 am	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/04/2022 04:33 pm	Updated status to Closed	Jessica L.
10/04/2022 01:21 pm	Updated status to Submitted for Invoicing	Chu H.
10/04/2022 01:21 pm	Approved.	Chu H.
10/04/2022 10:54 am	Updated status to Pending Approval	Kevin H.
10/04/2022 10:54 am	Service Completed	Kevin H.
10/04/2022 10:52 am	Check-out 10/04/2022 10:51 am	Kevin H.
10/04/2022 10:52 am	Work Order Tasks Added	Kevin H.
10/04/2022 10:52 am	Updated status to Service Completed	Kevin H.
10/04/2022 10:46 am	Customer Signature Posted	Kevin H.
10/04/2022 09:55 am	Arrived 10/04/2022 09:55 am	Kevin H.
10/04/2022 09:55 am	Check-in 10/04/2022 09:55 am	Kevin H.
10/04/2022 09:04 am	Updated status to Scheduled	Kevin H.
10/04/2022 09:04 am	Assigned: Kevin Hsueh	Kevin H.
10/04/2022 09:04 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39805

Work Orders