W39805   Closed

10/04/2022, 10:00 am   
Onsite
Service Contract
MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)
Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]
0
1
Kevin Hsueh
Yes
Wes
10/04/2022

Work Requested

Troubleshoot Mr. Webber's email issues. Setup SonicWALL Global VPN for Wes.
Work Requested by: Lee Webber

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Troubleshoot Mr. Webbers iPhone email client move email to folder feature. Move email to folder not remembering the correct folder and Mr. Webber needs to manually find the correct folder. Check and determined this is a new feature implimented by Apple on the most recent Ios update and multiple complaints on forums. Setup SonicWALL global vpn client on Wes's laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Mr. Webbers iPhone email client move email to folder feature. Move email to folder not remembering the correct folder and Mr. Webber needs to manually find the correct folder. Check and determined this is a new feature implimented by Apple on the most recent Ios update and multiple complaints on forums. Setup SonicWALL global vpn client on Wes's laptop. Kevin Hsueh
10/04/2022 09:55 am 10/04/2022 10:51 am 00:56

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/04/2022 04:33 pm Updated status to Closed Jessica L.
10/04/2022 01:21 pm Updated status to Submitted for Invoicing Chu H.
10/04/2022 01:21 pm Approved. Chu H.
10/04/2022 10:54 am Updated status to Pending Approval Kevin H.
10/04/2022 10:54 am Service Completed Kevin H.
10/04/2022 10:52 am Check-out 10/04/2022 10:51 am Kevin H.
10/04/2022 10:52 am Work Order Tasks Added Kevin H.
10/04/2022 10:52 am Updated status to Service Completed Kevin H.
10/04/2022 10:46 am Customer Signature Posted Kevin H.
10/04/2022 09:55 am Arrived 10/04/2022 09:55 am Kevin H.
10/04/2022 09:55 am Check-in 10/04/2022 09:55 am Kevin H.
10/04/2022 09:04 am Updated status to Scheduled Kevin H.
10/04/2022 09:04 am Assigned: Kevin Hsueh Kevin H.
10/04/2022 09:04 am Created workorder. Kevin H.

Attachments 1

Filename
W39805