DSI WebApp

W39918 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

11/30/2022, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Joleen

Date Signed:

11/30/2022

Work Requested

Troubleshoot Mr. Webber's Laptop

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot VPN connection on Mr. Webbers laptop. VPN connects successfully. Mr. Webber advised he will test at home and mentioned he may have accidentally disabled the connection. Troubleshoot Joleen's outlook search issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot VPN connection on Mr. Webbers laptop. VPN connects successfully. Mr. Webber advised he will test at home and mentioned he may have accidentally disabled the connection. Troubleshoot Joleen's outlook search issues.	Kevin Hsueh	11/30/2022 01:52 pm	11/30/2022 02:17 pm	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/01/2022 10:49 am	Updated status to Closed	Jessica L.
12/01/2022 10:35 am	Updated status to Submitted for Invoicing	Chu H.
12/01/2022 10:35 am	Approved.	Chu H.
11/30/2022 02:19 pm	Updated status to Pending Approval	Kevin H.
11/30/2022 02:19 pm	Service Completed	Kevin H.
11/30/2022 02:18 pm	Check-out 11/30/2022 02:17 pm	Kevin H.
11/30/2022 02:18 pm	Work Order Tasks Added	Kevin H.
11/30/2022 02:18 pm	Updated status to Service Completed	Kevin H.
11/30/2022 02:10 pm	Customer Signature Posted	Kevin H.
11/30/2022 01:53 pm	Arrived 11/30/2022 01:52 pm	Kevin H.
11/30/2022 01:52 pm	Check-in 11/30/2022 01:52 pm	Kevin H.
11/30/2022 10:39 am	Updated status to Scheduled	Kevin H.
11/30/2022 10:39 am	Assigned: Kevin Hsueh	Kevin H.
11/30/2022 10:39 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39918

Work Orders