W40356   Closed

05/19/2023, 10:00 am   
Onsite
Service Contract
MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)
Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]
0
1
Kevin Hsueh
Yes
Joleen West
05/19/2023

Work Requested

Troubleshoot email syncing issues on Mr. Webber's mobile phone.
Work Requested by: Lee Webber

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Mr. Webber iPhone exchange emails not syncing. Delete Exchange account from iPhone and reconfigure account settings. Test with Mr. Webbee after reconfiguration successfully. Changes made on exchange email on the iPhone reflects on his workstation Outlook client properly. Issue resolved.
Work Completed Technician Check-in Check-out Actual Hrs
1 Mr. Webber iPhone exchange emails not syncing. Delete Exchange account from iPhone and reconfigure account settings. Test with Mr. Webbee after reconfiguration successfully. Changes made on exchange email on the iPhone reflects on his workstation Outlook client properly. Issue resolved. Kevin Hsueh
05/19/2023 09:53 am 05/19/2023 10:43 am 00:50

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
05/31/2023 10:53 am Updated status to Closed Jessica L.
05/20/2023 05:07 am Updated status to Submitted for Invoicing Chu H.
05/20/2023 05:07 am Approved. Chu H.
05/19/2023 10:46 am Updated status to Pending Approval Kevin H.
05/19/2023 10:46 am Service Completed Kevin H.
05/19/2023 10:44 am Check-out 05/19/2023 10:43 am Kevin H.
05/19/2023 10:44 am Work Order Tasks Added Kevin H.
05/19/2023 10:44 am Updated status to Service Completed Kevin H.
05/19/2023 10:33 am Customer Signature Posted Kevin H.
05/19/2023 10:33 am Customer Signature Posted Kevin H.
05/19/2023 09:54 am Arrived 05/19/2023 09:54 am Kevin H.
05/19/2023 09:54 am Check-in 05/19/2023 09:53 am Kevin H.
05/19/2023 08:51 am Updated status to Scheduled Kevin H.
05/19/2023 08:51 am Assigned: Kevin Hsueh Kevin H.
05/19/2023 08:51 am Created workorder. Kevin H.

Attachments 1

Filename
W40356