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W40923 Closed

Customer/Point of Contact:

Guam Adventist Academy
Joaquina Vega

Scheduled Date/Time:

01/16/2024, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GAA0.5002: Guam Adventist Academy - Promethean Lamp Install

Rates:

Guam Adventist Academy - Promethean Lamp Install [TOTAL ANNUAL HOURS: 5]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Joaquina Vega

Date Signed:

01/16/2024

Work Requested

Replace 5 Promethean Projector Bulbs for projector model EST-P1 in Classrooms 102, 103, 111, 114, and 120.

Work Requested by: Joaquina Vega

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Joaquina advised to replace lamp module in room 116 instead of room 103. Attempted to replace lamp module for EST-P1 projector. Items received to replace lamp contained only the lamp itself, not whole module. Was advised to inform customer that we have the wrong part and to bring back the lamp module from the projector. Brought back lamp module from projector in room 116.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Joaquina advised to replace lamp module in room 116 instead of room 103. Attempted to replace lamp module for EST-P1 projector. Items received to replace lamp contained only the lamp itself, not whole module. Was advised to inform customer that we have the wrong part and to bring back the lamp module from the projector. Brought back lamp module from projector in room 116.	Bryant Bagiac	01/16/2024 09:24 am	01/16/2024 11:30 am	02:06

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
01/17/2024 04:54 pm	Updated status to Closed	Jessica L.
01/17/2024 02:49 pm	Updated status to Submitted for Invoicing	Chu H.
01/17/2024 02:49 pm	Approved.	Chu H.
01/16/2024 11:44 am	Updated status to Pending Approval	Bryant B.
01/16/2024 11:44 am	Service Completed	Bryant B.
01/16/2024 11:44 am	Work not Completed Reason: Wrong parts ordered. Only lamp bulb was ordered instead of whole module. Brought back lamp module from Room 116 to see if lamp itself can be removed from module and replaced with a new one	Bryant B.
01/16/2024 11:41 am	Customer Signature Posted	Bryant B.
01/16/2024 11:35 am	Check-out 01/16/2024 11:30 am	Bryant B.
01/16/2024 11:35 am	Work Order Tasks Added	Bryant B.
01/16/2024 11:35 am	Updated status to Service Completed	Bryant B.
01/16/2024 09:55 am	Arrived 01/16/2024 09:55 am	Bryant B.
01/16/2024 09:24 am	Check-in 01/16/2024 09:24 am	Bryant B.
01/16/2024 08:39 am	Updated status to Scheduled	Bryant B.
01/16/2024 08:39 am	Assigned: Bryant Bagiac	Bryant B.
01/16/2024 08:39 am	Created workorder.	Bryant B.

Attachments 1

Filename
W40923

Work Orders