DSI WebApp

W42412 Invoiced

Customer/Point of Contact:

Torgun Smith
Torgun Smith ((671)687-5403)

Scheduled Date/Time:

01/20/2026, 01:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4078: Standard Service Hour 2026

Rates:

Standard Service Hour Rate 2026 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

033278

Work Requested

Troubleshoot laptop. It does not hold a charge and it does not work when it is plugged in.

Work Requested by: Torgun Smith

Items Dropped Off 1

	Item	Serial Number	Notes
1	HP Laptop	5CD3036CPD	Charger included

Work Completed 1

Summary of Tasks

Check laptop battery not charging. Noted Power Adapter is not charging the battery. Test with a known good Power Adapter and confirmed battery fully charges. Provide a quote for a new Power Adapter to Torgun.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check laptop battery not charging. Noted Power Adapter is not charging the battery. Test with a known good Power Adapter and confirmed battery fully charges. Provide a quote for a new Power Adapter to Torgun.	Kevin Hsueh	01/20/2026 02:00 pm	01/20/2026 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
01/19/2026 01:39 pm	Created workorder.	Alahas P.
01/19/2026 01:39 pm	Assigned: Chu Hsieh	Alahas P.
01/19/2026 01:39 pm	Updated status to Pending Schedule	Alahas P.
01/19/2026 01:39 pm	Added customer equipment.	Alahas P.
01/20/2026 02:10 pm	Updated Estimated Service Time (hrs) to	Kevin H.
01/20/2026 02:10 pm	Assigned: Kevin Hsueh	Kevin H.
01/20/2026 02:10 pm	Unassigned: Chu Hsieh	Kevin H.
01/20/2026 02:10 pm	Updated scheduled date/time from 01/19/2026 01:32 pm to: 01/20/2026 01:00 pm	Kevin H.
01/20/2026 02:10 pm	Modified workorder.	Kevin H.
01/20/2026 03:11 pm	Check-in 01/20/2026 02:00 pm	Kevin H.
01/20/2026 03:14 pm	Updated status to Service Completed	Kevin H.
01/20/2026 03:14 pm	Work Order Tasks Added	Kevin H.
01/20/2026 03:14 pm	Check-out 01/20/2026 03:00 pm	Kevin H.
01/20/2026 03:26 pm	Service Completed	Kevin H.
01/20/2026 03:26 pm	Updated status to Pending Approval	Kevin H.
01/20/2026 03:26 pm	Signature for Later: Customer to pick up	Kevin H.
01/21/2026 12:29 pm	Approved.	Chu H.
01/21/2026 12:29 pm	Updated status to Submitted for Invoicing	Chu H.
01/21/2026 02:29 pm	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W42412

Work Orders