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W42619 Closed

Customer/Point of Contact:

Mayor's Council of Guam (Admin)
Tianna Sarrosa (+1 (671) 477-8461)

Scheduled Date/Time:

04/23/2026, 02:00 pm

Service Type:

Onsite

Charge Type:

Warranty

Charge Code:

MCOG.5004: MCOG P262820413 - ActivPanel V10 Premium 65in 5Yr Warranty

Rates:

MCOG P262820413 - ActivPanel V10 Premium 65in 5Yr Warranty [TOTAL ANNUAL HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Sean Bacani

Customer Signature:

Yes

Print Name:

William Zayas

Date Signed:

04/23/2026

Work Requested

- Troubleshoot Motorized Stand, Will Zayas reported is not able to move up and down.

Work Requested by: Tianna Sarrosa

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

- Troubleshooted Mobile Stand. - Power cycles the stand. - Performed reset by holding the down button for 10 seconds. Stand successfully resented and is able to move up and down.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	- Troubleshooted Mobile Stand. - Power cycled the stand. - Performed reset by holding the down button for 10 seconds. Stand successfully resetted and is able to move up and down.	Sean Bacani	04/23/2026 01:50 pm	04/23/2026 02:35 pm	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/27/2026 09:58 am	Updated status to Closed	Jessica L.
04/27/2026 09:08 am	Updated status to Submitted for Invoicing	Chu H.
04/27/2026 09:08 am	Approved.	Chu H.
04/23/2026 02:45 pm	Updated status to Pending Approval	Sean B.
04/23/2026 02:45 pm	Service Completed	Sean B.
04/23/2026 02:40 pm	Customer Signature Posted	Sean B.
04/23/2026 02:37 pm	Check-out 04/23/2026 02:35 pm	Sean B.
04/23/2026 02:37 pm	Work Order Tasks Added	Sean B.
04/23/2026 02:37 pm	Updated status to Service Completed	Sean B.
04/23/2026 01:58 pm	Arrived 04/23/2026 01:58 pm	Sean B.
04/23/2026 01:51 pm	Check-in 04/23/2026 01:50 pm	Sean B.
04/23/2026 11:12 am	Updated status to Scheduled	Sean B.
04/23/2026 11:12 am	Assigned: Sean Bacani	Sean B.
04/23/2026 11:12 am	Created workorder.	Sean B.

Attachments 1

Filename
W42619

Work Orders